FAQ's

Does Doctors Express do any allergy tests?

An allergic reaction can happen because of any type of trigger. These triggers, however, fall into four different categories: animal dander, dust mites, mold and mildew, and pollen. If you experienced any of the above mentioned symptoms, you can find out about the trigger using our allergy test. It is a painless skin test that provides answers in just 15 minutes.

Testing positive in the skin test allows you to learn about your condition and get the allergy treatment you need. Doctors Express offers sublingual immunotherapy to effectively reduce your sensitivity to allergens. It is approved by the Food and Drug Administration and safe to take with your allergy medications.

There are different ways to tell if you are having an allergic reaction. Sneezing, runny nose, watery eyes, and sinus headaches are the most common. Asthma and skin rashes also happen in some cases. Ear infection, eye irritation, and muscle or joint pain are more serious. These prompt you to seek medical attention as soon as possible.

What is the difference between Urgent Care and Emergency Room.

Urgent care is for conditions that require prompt attention but do not pose an immediate, serious threat to your health or life. In general, if your medical issue is life threatening call 911 or go directly to a hospital emergency room. If not, an Urgent Care Center such as Doctors Express is an excellent alternative. Click here to read more.

Do you provide seasonal flu vaccinations?

Yes, we do.

How much will the visit cost if I have no insurance?

Our average cost for a medium complex office visit is $105. We also offer on-site and have a state of the art digital X-Ray available. These costs are additional but we will always explain the cost before proceeding so you can decide to move forward or not. We discount all of our rates for patients without medical insurance.

Do you take my insurance?

We participate with most insurance carriers.

Do I have to make an appointment?

No, you can walk-in during our normal business hours and be seen by a physician without a long wait.

Can you do sports and camp physicals?

Yes, we can. No appointment is needed. Just come in on a walk-in basis, and we'll perform the physical. If there's a required form, please bring that with you.

Do you treat STDs?

Yes, we do. And rest assured that we treat your medical information with a high degree of confidentiality and discretion.

Do you do gyn exams?

We perform gynecological exams when appropriate. We do not do Pap Smears.

I am going abroad, do you offer travel immunizations?

Yes, please click here to learn more about our Travel Medical Program

How much do specific vaccines cost?

The cost of each vaccine is different. You will be contacted by our medical team after you submit the Travel Vaccination Questionnaire, and they will let you know the cost of each vaccine.

Do you treat all ages?

We treat all ages.

Do you do physicals?

We can do sports, camp, and school physicals. We also do pre-employment and DOT physicals.

What Type of Medical Treatment do you Provide?

We specialize in fast and effective physician care, for most non-life threatening conditions due illness or injury, as well as preventive care, travel medicine, allergy testing, and employers services. We bridge the gap between a primary care physician and the ER, providing extended hours, seven days a week, with CLIA certified labs, digital x-ray, splints & braces, vaccines, prescriptions & some non-narcotic medications.

However, if you have a life-threatening condition or emergency, you should always call 911 and seek a hospital ER.

How much is a typical visit?

For insured patients,we collect your deductible and/or your co-pay at the time of service, and then bill your insurer for you. After your insurer sends an EOB (explanation of benefits) to us, Doctors Express will bill you for any balance still due.

Our staff will discuss any other recommended treatment or services,(such as an x-ray or a lab test)with you.

If I have insurance, will I get a bill after my visit?

Our fees are fixed, but the amount that your insurance company covers depends on your specific plan, coverage and deductible. After your insurer produces an EOB (explanation of benefits), if there is a balance due, we will bill you for the remaining balance.

Can I get a discount?

Our rates are very affordable for self-pay patients. For insured patients, coverage depends on your plan and deductible.


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